Chat

We at Gala Bingo want you to enjoy your online bingo experience. With this in mind, we offer chat in all 15 of our online bingo clubs. There will be chat games in the rooms, and we are looking forward to giving our players the chance to win BONUS MONEY which will be added to your account at the end of the chat game. Further, certain bingo promotions and offers may only be communicated through the chat rooms, so look out for these. Remember, you must be an active Gala Bingo player in chat to participate in the live chat games.

While your details are extremely secure on our online bingo system, there are still a few basic rules you should follow to keep yourself and fellow chatters safe.

NEVER give your full name, address or telephone number out in the chat room. Although we like to think our bingo players are trustworthy, your safety and our ability to make your online bingo experience at Gala Bingo as pleasurable as possible, is paramount. Your privacy is also important to us, which is why we will never divulge any information about you to any third party.

When you enter one of our hosted bingo rooms a chat moderator will be there to greet and assist you. The role of our chat moderators is to ensure that all players enjoy their time at Gala Bingo and to answer any questions you have, no matter how trivial you may think they are.

The Chat Moderators will be responsible for running any chat games played in the bingo rooms, and ensuring that no one disrupts the flow and enjoyment for others. They will announce the chat game to players during the breaks between bingo games along with the relevant instructions for each. Please remember that if there is a problem or issue that our chat moderators cannot solve for you, then they will be only too happy to instruct you what the next course of action is. Our aim is TOTAL customer satisfaction from the UKs favourite online bingo website, www.galabingo.com. Gala Bingo is the yardstick by which others can be measured. Our highly trained Customer Services team is available 24/7 and is just a free phone call away on 0800 294 7 294.

Under the preferences tab, you will find ways to make your online bingo identity unique to yourself. Would you like to be Marilyn Monroe or perhaps James Bond? You will find many avatars here including celebrity options along with a vast choice of other fun features. Would you like a red dauber, or perhaps a blue one? Would you like to be able to daub the bingo cards yourself, but afraid you may miss the odd number? No worries! You can do that and not miss a win! Our “card manager” will be monitoring your bingo cards for you and will even make the claim; it’s that easy to win an online bingo prize. We’ve tried to accommodate the requests you have made and we will be adding to the already unique and innovative features available to everyone at Gala Bingo Online! Play bingo online now.